01423 856 790 (children)
01423 814 480 (adults)
Hear to Help helpline: (01423) 856 799


Just ‘B’

Just ‘B’ is here to offer personalised, responsive emotional wellbeing and bereavement support to children, young people and adults. We serve the communities of the Harrogate District, Hambleton, and Richmondshire.

Our services

Just ‘B’ offers services to children, young people and adults across North Yorkshire, as well as specialist support regionally and nationally.

Services include:

Bereavement support

Bereavement is a normal and natural response to death and most people who experience it come through safely with the help of family and friends. But for some, who experience more complicated grief, they may need professional support. Bottled up, these emotions can have damaging psychological, emotional and physical consequences for individuals, their families and society as a whole.

As well as 1-1 emotional wellbeing and bereavement support, we offer information and advice for professionals. Our bereavement support service is suitable for people experiencing any type of bereavement, including suicide, road traffic accident or terminal illness.

Crisis support for families and schools

Just ‘B’ offers an immediate response to support school communities and families following the sudden death of a teacher or student.

We also work with primary and secondary schools across the district, offering specialist emotional wellbeing support to students as part of a bespoke package.

Emotional Wellbeing Support for schools

Hear to Help

Community support line to help people manage their anxiety and emotional wellbeing.

Hear to Help is available to children, young people and adults across the Harrogate District, Hambleton, and Richmondshire, seven days a week between 8am-8pm.

For details regarding safeguarding and use of data, please Click here for our safeguarding and data statement.

Call (01423) 856 799.

* Calls are charged at local rates and may vary dependent on time of day and or even be included within your call package. Please visit Ofcom for further details https://bit.ly/localcallcharges.

Our policies relating to accessing Hear to Help can be viewed below:

Just 'B' Oasis - support for families of people who gamble

Just ‘B’ is offering a new service to help people affected by someone who gambles.

If someone close to you gambles, we can give you the emotional support you need.

Just ‘B’ Oasis is a confidential telephone helpline available to anyone living in North Yorkshire, available 7 days a week, 8am to 8pm on 0300 303 4434.

This service is funded by GambleAware’s Community Resilience Fund.

Our trained counsellors are on hand to listen and support you with the emotional impact of living with someone who gambles.

Our aim is to help friends and families to go on to lead happier and healthier lives, reducing the effects of the harm and distress they experience because of someone else’s gambling.

People are able to self-refer to the service or can be signposted by other agencies such as GPs, health and social care professionals and community and faith organisations.

If you would like hard copy materials to display in your  community, please contact us to arrange this.

Telephone support is available seven days a week, 8am-8pm. Please be aware that call charges apply. Go to ofcom.org.uk for call charge guides and check with your mobile provider.

For details regarding safeguarding and use of data, please click here for our safeguarding and data statement.


Just 'B' Reflective Spaces

Just ‘B’ Reflective Spaces provides free, confidential spaces for primary care staff impacted by end of life care and bereavement across North Yorkshire and the Humber.


It is available to primary care practitioners who operate across the Humber and North Yorkshire Health and Care Partnership footprint – including GPs, GP practice staff, dentists, pharmacists and optometrists – and offers support including 1:1 or group supervision, Schwartz Rounds and access to a dedicated phone support line, 8am-8pm seven days a week.


Find out more and access Just 'B' Reflective Spaces

How can I access Just ‘B’?

We make no charge for our services and they are available to any child, young person or adult living in the Harrogate District, Hambleton, and Richmondshire, who is experiencing bereavement. Adults are welcome to contact us directly about using the service, but we ask that children and young people are referred by a parent, carer or worker involved in their care.

We work closely with our health and social care colleagues in the local community and we encourage you to discuss the option of bereavement support with them. These professionals can also make referrals to the service.

Once your referral has been received, an assessment is carried out and the help offered is matched to your particular needs.

If you would like to talk to one of our team about how Just ‘B’ could help you and someone you know, please telephone (01423) 856 790 (children and young people) or (01423) 814 480 (adults).  We kindly ask health and social care professionals to read the referral information contained in the professionals section of this website before contacting us.