1-1 Emotional wellbeing and bereavement support

Adult’s Service

Our Just ‘B’ Adult’s Service is located at Burton House – the former office block just inside the White Gate entrance to the Yorkshire Showground.

Contact info

Burton House,
Hookstone Oval, Harrogate
North Yorkshire, HG2 8QE

(01423) 814 480 –

Children and Young People’s Service

Our Children and Young People’s Service is also based at Burton House, and has a dedicated service for children and young people  The building has been completely refurbished and includes rooms specifically designed as safe and appropriate for children who have been bereaved.

Contact info

Burton House,
Hookstone Oval, Harrogate
North Yorkshire, HG2 8QE

(01423) 856 790 –


Media enquiries

All media enquiries should be directed to

Additionally, our specially trained team of volunteers and professionals work across the community, offering support in settings such as primary and secondary schools.

Our core working hours are 9am-5pm; Monday to Friday, and we also offer evening appointments several days a week. 

Find us on Google Maps

Community helplines

Hear to Help

Our Hear to Help helpline provides support and advice to those who are feeling anxious or struggling with their emotional wellbeing. The helpline is staffed by specialist support workers 8am-8pm, seven days a week, and is available to children, young people and adults living in the Harrogate, Hambleton and Richmonshire areas of North Yorkshire.

Contact info

(01423) 856 799

* Calls are charged at local rates and may vary dependent on time of day and or even be included within your call package. Please visit Ofcom for further details

Compliments, complaints and concerns

We want to hear from you if we have done particularly well –  or if we have not met the standard you expect from us.

Our commitment

We are committed to improving our services by listening to the people who use them.  This helps us to find out what works and what improvements we need to make.

We encourage you to speak openly about any concerns you may have. All concerns are treated with courtesy, in confidence and with sensitivity. You will not be treated any differently or disadvantaged because you have made a complaint.

To get in touch  T: (01423) 814480 or E:


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