Our Just ‘B’ Adult’s Service is located at Burton House – the former office block just inside the White Gate entrance to the Yorkshire Showground.
Burton House,
Hookstone Oval, Harrogate
North Yorkshire, HG2 8QE
(01423) 814 480 – justbadults@justb.org.uk
Our Children and Young People’s Service is also based at Burton House, and has a dedicated service for children and young people The building has been completely refurbished and includes rooms specifically designed as safe and appropriate for children who have been bereaved.
Burton House,
Hookstone Oval, Harrogate
North Yorkshire, HG2 8QE
(01423) 856 790 – justbcyp@justb.org.uk
All media enquiries should be directed to commsteam@saintmichaelshospice.org.
Our core working hours are 9am-5pm; Monday to Friday, and we also offer evening appointments several days a week.
Our community can send a text message or email, or call to request support, and you’ll receive a phone call from a trained specialist within one to five working hours (9am-5pm Monday-Friday). Just ‘B’ Hear to Help is free at the point of need.
Whether you’re feeling isolated, experiencing anxiety, of low mood, bereaved, or struggling with any aspect of your emotional wellbeing or mental health, we can support you or signpost to specialist support.
Hear to Help can be accessed:
-By phone (leaving a voicemail): 01423 856 799*
-By text (sending a text message): 01423 200118*
-By email: helplines@justb.org.uk
*Standard call/text charges apply
We want to hear from you if we have done particularly well – or if we have not met the standard you expect from us.
Our commitment
We are committed to improving our services by listening to the people who use them. This helps us to find out what works and what improvements we need to make.
We encourage you to speak openly about any concerns you may have. All concerns are treated with courtesy, in confidence and with sensitivity. You will not be treated any differently or disadvantaged because you have made a complaint.
To get in touch:
Children and Young People’s services: (01423) 856 790 – justbcyp@justb.org.uk
Adults services: (01423) 814 480 – justbadults@justb.org.uk
