Support for frontline staff: 0300 303 4434
01423 856 790 (children)
01423 814 480 (adults)


1-1 Emotional wellbeing and bereavement support

Adult’s Service

Our Just ‘B’ Adult’s Service is located at Burton House – the former office block just inside the White Gate entrance to the Yorkshire Showground.

Contact info

Burton House,
Hookstone Oval, Harrogate
North Yorkshire, HG2 8QE

(01423) 814 480 –

Children and Young People’s Service

Our Children and Young People’s Service is also based at Burton House, and has a dedicated service for children and young people  The building has been completely refurbished and includes rooms specifically designed as safe and appropriate for children who have been bereaved.

Contact info

Burton House,
Hookstone Oval, Harrogate
North Yorkshire, HG2 8QE

(01423) 856 790 –

Media enquiries

All media enquiries should be directed to

Additionally, our specially trained team of volunteers and professionals work across the community, offering support in settings such as primary and secondary schools.

Our core working hours are 9am-5pm; Monday to Friday, and we also offer evening appointments several days a week. During Covid-19, we are also able to offer support for clients by telephone or video calling.

Find us on Google Maps

Community helplines

Hear to Help

Our Hear to Help helpline, launched in response to the Covid-19 pandemic, provides support and advice to those who are feeling anxious or struggling with their emotional wellbeing. The helpline is staffed by specialist support workers 8am-8pm, seven days a week, and is available to children, young people and adults living in the Harrogate, Hambleton and Richmonshire areas.

Contact info

(01423) 856 799

* Calls are charged at local rates and may vary dependent on time of day and or even be included within your call package. Please visit Ofcom for further details

Frontline staff support

Providing emotional wellbeing, bereavement and trauma support in response to the pandemic, the Hospice UK Just ‘B’ helpline is for all NHS, care sector staff and emergency service workers nationally and includes helplines, a text alternative and various online resources to support staff to access help with grief, trauma, relationship and financial issues.

Contact info

0300 303 4434 (8am-8pm, seven days a week)
Text FRONTLINE to 85258 (24hrs)