About Just ‘B’

Just 'B' children's roomBereavement Support

Just ‘B’ exists to ensure people living in the Harrogate, Hambleton and Richmondshire district get the professional support and information they need to cope with bereavement.  We offer expert support services to children, young people and adults who have been bereaved, as well as information and advice for professionals working with them. Our service is suitable for people experiencing any type of bereavement, including suicide, road traffic accident or terminal illness.

We are responsive to people’s faith, individuality, culture and community.

Just ‘B’ is one of a range of services offered by North Yorkshire Hospice Care, the registered charity helping local people to live with terminal illness and bereavement. This includes Saint Michael’s Hospice based in Harrogate and Herriot Hospice Homecare based in Northallerton.

Saint Michael’s is an independent charity that is not part of the NHS or government and relies on financial contributions from individuals, companies and organisations to be able to deliver our care and support. This care is provided at no cost to people using our services.

This means our ability to help people who are bereaved and the professionals who care for them depends heavily on the generosity of the public.

Crisis support for families and schools

Just ‘B’ offers an immediate response to support school communities and families following the sudden death of a teacher or student.

Emotional Wellbeing Support for schools

Just ‘B’  also works with primary and secondary schools across the district, offering specialist emotional wellbeing support to students as part of a bespoke package. (please go here for more details on this service)


Hear to Help – community support line

Just ‘B’ has launched a new community support line to help people manage their anxiety and emotional wellbeing during the COVID-19 outbreak.

Just ‘B’, part of North Yorkshire Hospice Care, has launched the Hear to Help helpline to provide support and advice to those who are feeling anxious or struggling with their emotional wellbeing. Hear to Help will be available to everyone between 8am-8pm, seven days a week, and will be staffed by specialist support workers. It is suitable for children, young people and adults living in the Harrogate, Hambleton and Richmonshire areas. For details regarding safeguarding and use of data please view our Hear to Help Safeguarding Statement.

Call (01423) 856 799.(* Calls are charged at local rates and may vary dependent on time of day and or even be included within your call package. Please visit Ofcom for further details https://bit.ly/localcallcharges.


NHS, social care and emergency services Staff Support Line

Just ‘B’, has also joined with other charities to help provide the national ‘NHS Staff Support Initiative’ to help frontline NHS staff cope during Covid-19. This now includes emotional, bereavement and trauma support for social care and emergency services frontline staff. The national support includes helplines, a text alternative and various online resources to support staff to access help with grief, trauma, relationship and financial issues.

The phone number to ring to access our emotional wellbeing and bereavement support is 0300 303 4434 The phone line will be open between 08:00 and 8pm every day .

For other support, visit https://people.nhs.uk/help/ or  text FRONTLINE to 85258. The phone line will be open between 08:00 and 8pm every day, while the text service will be available around the clock.

For details regarding safeguarding and use of data please view our NHS Staff Support Helpline Safeguarding Statement.


West Yorkshire and Harrogate Grief and Loss Support Service

Alongside other organisations across West Yorkshire and Harrogate, we are providing a telephone and online chat support service for those who are experiencing grief following a loss.

The service, commissioned by West Yorkshire and Harrogate Health and Care Partnership, is the first point of contact for anyone suffering any form of grief and loss, or those worried about losing someone, whether this relates to a family member, friend or member of their social media graphics-04community.

It is also available to those feeling impacted by the deaths of public figures and/or the volume of deaths across the country. A loss may not have been directly caused by the virus, for example, someone may have been unable to visit a loved one during an illness or see them in their final days.

People are able to self-refer to the service or will be signposted by other agencies such as the police, hospital bereavement services, funeral directors, GPs, community and faith organisations and others.

You can find out more about the service and how to access its support by clicking here.


Meet our team

All work is carried out by trained and experienced individuals. Our workers are either bereavement support volunteers who have undertaken a specialist training programme delivered by Just ‘B’,  or they are volunteer counsellors who are qualified or in-training. We also have a small number of professionally-qualified paid staff. Our counsellors work within the BACP Ethical Framework for Good Practice.

Meet our team

Please note that Just ‘B’ services and support are not available 24 hours a day. Should you need more comprehensive or more specialist support we have compiled a list of other local and national charities who may be able to help. Additional sources of support.

North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice and Talking Spaces.

North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179). Registered address Crimple House, Hornbeam Park Avenue, Harrogate, HG2 8NA

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